• Lead and manage eight strategic programs focused on improving IT communications, enhancing user experience through branding and interface design, driving technology adoption and training, conducting employee feedback surveys, and maintaining a centralized IT knowledge base.
• Improved IT communications by consolidating over 400 incident and service request email templates into 13 streamlined templates and 6 standardized layouts, achieving a 97% reduction in template volume and enhancing message consistency, efficiency, and simplifying ongoing template maintenance.
• Developed the IT Learning Center site, empowering employees to improve their technical skills and deepen their understanding of daily-used technologies, resulting in increased proficiency and overall organizational productivity.

• Developed a comprehensive online self-service returns platform from inception, including conceptualization of wireframes, design implementation, and complete front-end development.
• Developed dynamic front-end applications across six branded websites to elevate and optimize the user experience with HTML, CSS, JavaScript, jQuery, Git, and more.
• Integrated SEO and web accessibility for inclusive, search-friendly digital experiences, while tracking analytics to drive iterative improvements.
• Collaborated closely with cross-functional teams within an agile environment to iterate and refine user interface designs, streamlining the development process.

• Developed and deployed new webpages and features for the Hudl website using HTML, CSS, JavaScript, Tailwind, Craft CMS, and more.
• Conducted comprehensive testing to ensure functionality and a seamless user experience to meet quality standards.
• Produced wireframes, mockups, and prototypes using Figma and Adobe Photoshop, contributing to the user interface development process.
• Collaborated with cross-functional teams to understand project requirements and develop practical solutions.

• Collaborating with clients to understand their business goals and requirements.
• Developing custom websites and web applications using HTML, CSS, JavaScript, and various front-end frameworks.
• Providing ongoing website maintenance and support, including bug fixes, security updates, and content management.
• Communicating progress and updates on project development to clients, including project timelines and budget estimates.

• Developed responsive designs for web and mobile applications using HTML, CSS, JavaScript, and WordPress.
• Used various Adobe Creative Cloud programs such as Photoshop and Illustrator in the process of creating and updating websites.
• Communicated progress and updates to stakeholders, including team members and management.

• Work directly with brands and businesses to increase their social media presence.
• Create relevant social media content for Instagram and other various social platforms to advertise and highlight companies' services or products.
• Use creativity and strategic advertising skills to create content that fits my Instagram and the brand or business’s personality.

• Major: Advertising and Public Relations, Minor: Software Development
• GPA: 3.97/4.0
• Awards: McCaffrey Emerging Media Scholarship, Dean’s List (Spring 2020 - Present)
• Activities: UNL CSE Initialize, Alpha Chi Omega
• Relevant Coursework: Software Development for Mobile Smart Systems, Interactive Media Design, Data Analysis, Internet Systems Programming, Senior Design Project, Advertising and Public Relations Campaigns

• Participated in community outreach initiatives integrating computer science and education to empower local students.
• Designed and delivered technology lessons for middle and elementary school students while fostering a dynamic learning environment.
• Volunteered as a dedicated instructor at multiple middle schools teaching HTML and CSS in after-school programs.

Verified Certificate
• Led the end-to-end design thinking process, empathizing with users, prototyping, and testing innovative solutions.
• Applied UX skills in real-world scenarios, conducting user research and iterative prototyping to deliver user-centered digital experiences.